FAQ's

***At this Time Our prices INCLUDE TAX  (Subject to Change without Notice)

We do our very best to accurately display the Items you are purchasing however there may be small variances due to the nature of creating handmade products.

Please read your order information carefully to avoid disappointment.

We are happy to work alongside our customers to find a resolution should your order arrive damaged or defective. Please contact me Immediately should there be a concern about your purchase.

Returns must be post marked within 7 Days, to take advantage of the refund/replacement policy. Our customers are responsible for return shipping and any loss in value of the product.

***We own the copyright © 2018, on all of our Photos, Kits, Templates, Instructions and You Tube Content. By Law, All instructions, Photos and Contents must be returned in the original packaging with the Kits.  Any Redistribution or Reproduction of part or all in any form is strictly prohibited. The Kits/Classes are strictly for personal use and are not to be reproduced for any Educational or Commercial purposes. All Rights Reserved.*** 

Lost packages are beyond our control. Once a Tracking Number/ Proof of postage (Photo) has been issued, tracking the package or addressing any concerns with the carrier is ultimately the buyers responsibility.

Additional insurance may be purchased for a Fee.

Buyers are Responsible for Customs/Import Taxes and Fees. Unfortunately, delivery delays are beyond our control and we cannot be responsible for delays due to Couriers, or Customs etc.

* All your Personal Information is Confidential and will only be used to fulfill your order or contact you regarding your order unless you have signed up for our Newsletter. We DO NOT share this information with anyone!

* Prices for our products may vary at Markets, Galleries and Retail locations. 

To contact us please email us at wemetwirework@gmail.com or fill out the form found on our "About Us" section.

Cheers and Thank you so much for Wandering into our Shop!!

 

Laura Ouimet

Owner/Artist

Whimsical Wire Work Designs